My Book was working fine all night yesterday, then an hour later I start getting these problems. . But if the drives platters are not spinning, the heads are damaged or locked, or the controller board is fried then there will be no software solution that will work. With the way the external hard drives work, from my understanding, does not allow it to be compatable with Window 7s new and more effecient file format. Similar help and support threads Thread Forum So every time I plug my external hard drive in it pops up with a message saying it is not recognized. This is followed by a message saying device driver not installed correctly. About those sounds, coming from the drive, could you describe them as sounds from the spinning or is it more like scratching? Once I finished formatting and reinstalling windows, I installed all my neccessary chipset drivers, ect.
I can back everything up back to my hard drive on my desktop if i can get access to the unit. The drive would appear to start mounting or otherwise be recognized by the system, but then seem to hang and not be recognized. Also, respectfully, should the fact that no one has chosen to respond to the first post in over a week make me uncomfortable about the effectiveness of this board…? I didn't do anything like adding new material to it lately. When I try to click on it to bring up the password screen, it just disappears. It seems more a lack of interest in its customers by Microsoft. So I figured this would be perfect.
Other than that, followed the suggestions from previous poster. I spent an hour trying to fix this. Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Formatting the drive will destroy all of the data on the drive. Gparted uses the ntfsresize utility to do a poor-mans chkdsk, but it atleast made the partition table viewable again. I put a red mark on each side to indicate which one while the model information will identify which one anyways.
Windows automatic update must have applied a fix pack that has broken the linkage. Only a few months old, and it started getting sector failures. The Computer Management screen will open Computer Management opens, it will have two panes. If your hard drive is in such case, you can assign drive letter to it or change its drive letter. My external was working an hour before all this happened, so I don't understand what is happening? Understand me correctly, this is not the fault of the support personel. The flip side of that is i can read the drive on my Xbox 360, and it appears that everything is still on there.
Apparently the power button on the MyBook enclosure can get stuck, and since holding the power button on many devices is a way to reset them or otherwise send custom commands to the firmware, this could cause the MyBook to power up but then stop communicating properly with the computer. It changed but nothing happened. I had this problem too and was really upset. You can buy a data cable almost anywhere. Our could successfully repair their hard drives and recover their files. Then, you can do as what New Simple Volume Wizard prompts. You should be able to see the P or M drive there now and you should be able to drag and drop files.
I rebooted, and everything was fine. Like i said in a previous post. Can Filling Up a Hard Drive Too Much Make It Stop Working? Try the suggestions marsmimar gave you. Ok the problem is the formatting. The most annoying thing is that there is no reaction on my computer.
Hi Joe, Sorry that happened and glad you found a way to fix it. I now have a new computer which runs windows 7. Lastly, try resetting the device, since a firmware fault could cause communications and power management errors. If no, right click and assign drive letter. The My Book drive does not show next to the C: drive though. Then retry your external hard drive again. Often the heads snap off from a sharp bang.
I also have a Wireless Keyboard that is plugged in to. Did that twice and then I had what resembled a working filesystem once again. I can't do any diagnostics since it doesn't show up at all. Hope to recover most of the files this way. The eSata will be put to use once I can make the space where the printer and some other equipment is sitting on top of the cabinet section of the computer desk here as well as get around to plugging the two eSata cables in from the ports on the case itself.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. If you face any more issues with the connectivity after this, I'd recommend you to contact our customer support for assistance. I can;t get all my backup files from it. The drive is not recognized because it is mapped to the E or F drive. Using anything other than a live os to boot is dangerous as you could bork the filesystem and have to use a tool like ddrescue and go bit x bit.