Sony has seen fit to phase out the original PlayStation 4 in favor of the new slim model. Any help would be greatly appreciated. I apologize for the inconvenience. What seems to be wrong with your controllers? Microsoft has made it relatively painless to ascertain the serial number on the controllers of its gaming console, the Xbox 360. The only hope was the nonexistan cooperation from Sony. Even something as seemingly trivial as a gaming controller needs to be carefully cataloged so you can provide the necessary information in statements and claims. It's really frustrating, and I hope someone has a solution to my issue.
Jose: Correct, I am creating a service case to send your console back to verify your console, and also your controllers, which means I will create three different cases, one moment please. If not the mac then definitely the serial number, that's most likely how they can differentiate which console is your primary and which is your secondary, if you own two consoles that is. I had my case number, and thought it would be relatively straight-forward. The device has physical power and eject buttons located on the left-hand side of the device. You: Just got the updated service information with the correct address. I do have some sympathy for the purchaser, who was just getting his kid a Christmas present, if not through the most. Where to find the serial number on your product? Jose: Could you please confirm your phone number and your current shipping address? Includes plush Sackboy Little Big Planet 3 Plush Edition Bundle? You: Other agents said that these are two separate entities.
Even with all evidence of buying the device, they won't give me my serial number. Fake one has smoother surface at L2 and R2. First one starts with P, then 8 numbers, then a E. And for the police to send the warrant they need the serial number. Jose: May I know please if you have already tried to use a different controller on your console, to Identify if the issue is just with your controllers, or also with the console? How ever there might be a small chance there is the serial number on the receipt. I'm really disappointed since it was my last straw to retrieve my stolen stuff. Fake one is much less sensitive than genuine one.
Then they started losing their charge until they would only worked when plugged in. The PlayStation 4 Pro The video game console has been produced in various models. Edit: Looks like I've fought against the stream here. And it gets better… You: I just saw that. The officer agreed with you in spirit, actually, but I can understand the difficulty.
It's easiest to identify features are proper right angle corners at all 8 corners of the device. I'm still gonna go against hope and ask on twitter and facebook a few times, but that's the end of the story it seems. Jose: Besides that, Is there anything else I can assist you with today? It was a pleasure to assist you with your request today. Quite random: thief took two controller but left the 3rd on the couch, took some games, but not all of them. In the video ,the one at the top is the genuine one. Leigh: Alright, thank you for contacting PlayStation today. So, I turned to Sony Customer Support for help.
The same behavior has occurred with both controllers, just at different times. Fake one has rough edge of the cover over the light. There are 3 versions of the PlayStation 4: the original PlayStation 4, the new slim PlayStation 4 and the PlayStation 4 Pro. As of January 8, 2019, the total number of units sold is over 91. Insurance claims and events like fire and theft necessitate keeping a record of your electronics' serial numbers.
Wait, now that you mention it, let me think for a moment. This warranty gives you specific legal rights. Jose: May I know the color of both controllers? I will be more than happy to help you today. Police said they'd like to have the serial number. As I mentioned upthread, I'm not in any particular hurry. On the box Serial number: The serial number is 11 characters long.
The service center reserves the right to repair, exchange with a factory certified replacement, or return your item to you according to their diagnosis. I hope you have a wonderful rest of your day. The police told me that the laptop serial number which was also stolen won't do much good since they can't track it. You may send it in to be reviewed. I'm really pissed at their policy which protects the thieves, and I'm really considering not to buy Sony products again not that I am financially able to now anyways. If the latter they are available now - easy to spot due to the light on the track pad and the packaging has white on it as well as the usual blue. Jose: Correct, remember that we do not send shipping box for peripherals.
Please contact us again tomorrow to be set up for service. However it is most likely just a minor hardware revision. Which part of tried them both was difficult to understand? More information about identifying model numbers can be found. Jose: Do you have any issue with your console, or a peripheral? You can feel it especially for the first person shooting game. You: April 16 was indeed the date.