Patrick is a consultant in the technology industry and has worked with numerous large hardware and storage vendors in the Silicon Valley. SeaTools was run on the counterfeit drive, and a screen captures taken. The printing is all splotchy and the text unreadable. The final confirmation The thing about hard disk drives, is that you can write anything you want on the label, but the drives embedded information included serial number will not lie. How to check Seagate warranty status online and how to get warranty on Seagate hard disk is provided in this video.
Windows If your drive is connected to your computer: Seagate has created a very simple tool that will tell you the serial number and the model number of any and all Seagate, Samsung and Maxtor-brand drives connected in or to your computer. One of the great advantages to leaving that place is that I no longer need to use their horrible horrible heap of junk they call a support web site. To know the service centers in india Log on to For the procedure of how to claim seagate warranty in india log on to. I'm trying to find their Barracuda hard drive warranty, I found link that says 5 yr. There's nothing to enter on the website.
If you would like data recovered from your product, it may be available except in Greece and Russia from as a separate service for an additional charge. They immediately refunded my purchase and sent me some gift cards for my trouble. Hi: I have some Seagate hard drives that should all be within warranty. Você pode encontrar informações detalhadas de quais tipos de unidades serão aceitas e rejeitadas aqui: Se o seu produto não estiver de acordo com os padrões de inspeção da Seagate, ele será devolvido com o status fora de garantia. Another question is how come i have 3 serials to choose from? All i need to know is if the drive is covered by warranty. Item Product serial number Country of purchase 1 Product serial number Product serial number 2 Product serial number Product serial number 3 Product serial number Product serial number 4 Product serial number Product serial number 5 Product serial number Product serial number 6 Product serial number Product serial number 7 Product serial number Product serial number 8 Product serial number Product serial number 9 Product serial number Product serial number 10 Product serial number Product serial number. I have numbered them 1-13 on the screen shot below, please refer to that number if you can help me.
Though this firmware upgrade to your product is a change to the product the terms and conditions of your Seagate warranty for the product will remain effective to its normal expiration. Many external drives are not the exact same counterparts or refurbs to the internal drives. How do i check the warranty status on my hard drive? Refurbished drives are also cheaper for sellers to buy. Kind of hard to do if you haven't bought the drive yet. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible, your data should be backed up before upgrading the drive firmware. They asked for a day to check and then reported back that I was correct. With the counterfeit drive, the original label has been removed and replaced by a fake rectangle label.
Like i said, the only thing saying it has a longer warranty than seagate is the description page. I think this applies to tech components in general, not just hard drives. I have had this problem a lot, and I was wondering if anyone knows the way to do this. What it does impact is the ability to get a warranty replacement. Its made up of the Seagate serial plus some other characters. That's your bargain external drive that many use for a back-up.
There may be other factors that affect your warranty status such as country of purchase, retailer, etc. The standard warranty on a retail purchased Seagate Enterprise Capacity 3. We were able to save ourselves from a potentially expensive experience had one failed. Upon entering this into the warranty checker, it says invalid. Regarding a previous reply about pulls, sometimes the seller is unaware. This is the hard proof that this drive has had its label removed.
Always inspect any drives that arrive in enclosures to confirm you have received what was advertised. The end my story, the seller did send me 2 new drives after I sent the counterfeit drives back at my expense. Please contact the system manufacturer or your place of purchase for warranty support. At best you have the printout of the product description from when you purchased the drive, but that's not on the reciept. I agree it is a crappy policy not to list the standard warranties on most products. A lot of it has to do with how sales are booked and how much they have to keep essentially in escrow to handle future warranty payouts.
Este processo permitirá à Seagate combater retornos fraudulentos, produtos que chegam muito danificados e outros aspectos não conformes ao processo de retorno. Judging by the scratches on the metal casing, this drive is not new; and most likely refurbished. If you have any helpful information please feel free to post on the forums. Here is the drive we received new in its clam shell packaging. These should all be within warranty; the internal drives were bought within the last couple of years and the FreeAgent drives were bought 4 years ago. Drives can be sitting in the distribution channel for an extended period of time while the factory warranty is ticking away. Note: The Drive Detect tool and SeaTools are not compatible with LaCie drives.
In order to minimise being discovered, sellers will most likely sell the counterfeit drives in a cheap hard disk drive enclosures, as it was in my case. Once again there are a lot of scratches on the surface. If you look on the edges of the label, you can also see traces of where the original label was adhered to, this proves the original label was removed. Envie com assinatura o original; fotocópia da assinatura não será aceita. Sign-in above to add warranties to your profile Use your warranty products to find support or submit and manage support cases. Reason why I won't buy any Seagate, while currently I own more than 30 of them.