Drivers have long been expected to meet a minimum rating threshold which can vary city to city. Christmas Time I dress up like Santa Claus minus the beard and play Christmas Music. I agree that the rating experience leaves a lot to be desired. I can't figure out it out either way. I always start with a 5 regardless of tipping. Drivers do rate down passengers, and when a passenger requests a ride and has a low rating, just know that their chance of being picked up is as low as their rating. Uber should also be concerned that some of their best drivers have used Uber to get customers and after a couple of rides converted those customer relationships over to a one-on-one relationship where they just use Square to bill the rider directly, and cut Uber out of the transaction entirely — still cashless, better reliability for the customer, less money going offshore for Uber to shelter from taxes, and the ratings are face to face, no stars.
The first tip I received in a week. I do have to say however that it is super frustrating when I come to pick someone up and they keep me waiting free of charge when I know the app has told the customer how many minutes it was for me to arrive. I haven't even had a traffic violation in nearly 10 years. Please note that The Rideshare Guy has financial relationships with some of the merchants mentioned here. This is if they are only driving and not working some sort of side-hustle like promoting their freelancing work or side-business. I gather from here and elsewhere that the prevailing theory is that some drivers are making it a personal policy to low-rate passengers who do not tip. This makes me wish I could take back my 5 star rating I just gave them.
I'm not sure what I'm doing to warrant low rating? Though I can not provide evidence that would satisfy you Shangsta, I believe Uber also promotes drivers that work hard at providing good service, and care about their customers. Talkspace launched back in 2012 with a mission to make therapy accessible to as many people as possible. A server or bartender or any service employee who doesnt tip gets rated low usually a 2 or 3…. Then as we drive, I can add points with a tap on my phone or deduct them much like at Hogwarts. You have to think about what is going on in the car on the ride.
Then I take a star down for each of these acts: 1. My Rating System For Uber and Lyft Passengers But as you may have discovered, there are a couple major problems with the current ratings system as it relates to drivers. The single women I talked to especially hate this. I am always polite and give my drivers 5 star ratings and tip them, but was actually disappointed and discouraged today. I think ratings do matter at least to Uber, or they wouldn't have a threshold that's based partly or purely on economics, whereby they deactivate drivers.
Just as riders can rate drivers, drivers can rate passengers on a scale of 1 to 5 stars. On our ride downtown, he said that he would have requested that I cancel and look for another driver if my ride was too short. I am always waiting outside for the car before it arrives. Otherwise, stick to text messages. Well, here is what happens when your rating is low. Cancel within five minutes of getting the request to avoid the cancellation fee. Expect to get the rating you deserve.
Use text messages instead — Most Uber passengers are on the younger side, and they prefer to text message. Once you recognize your shortcomings, you can start to change. The few 4s and 3s I give out are usually people who are generally pleasant but made me wait 4:45 or some other minor annoyance. If other drivers have consistently rated them low then their rating to a driver should be considered suspect and discounted. Given that my score dropped by 0. I will add a star back if someone is polite, friendly, and acknowledges that I am a human. I tried to do it one by one but it simply ended up in 1 instead of 5.
This is to deceive you into thiking ing you are tipping. Here are some pointers to retain that high. It pains me to receive a 4 star rating. Making unwanted c ontact with the driver or a fellow passenger once the trip is over. Some of the drivers start the day with no money. And I hope you agree too, that I earned them.
The more information you have as a driver, the better decisions you can make. Perhaps the best thing to do is not make a thing of dropping 0. He has given over 10,000 rides with Uber, and more than 3,000 rides with Lyft. Some scumbag driver rated me a 3 this week for no reason at all and was able to rate him appropriately. Clean windows make your car feel clean even if the paint is a bit dusty.